Patient Service Department Float

Do you have a great smile and enjoy helping people? Join our team! Our Patient Service Admitting (receptionists) are an important part of the Salem Clinic family! They are the first person a patient communicates with when arriving for scheduled appointments, urgent care, laboratory or imaging services. The environment is professional and supportive; no two days are the same. Full-time position available working at the following location: Salem Clinic Main | 2020 Capitol St Ne, Salem OR 97301 Benefits offered (budgeted 22.5-40 hrs/wk): 401(k) retirement plan- 10% employer contribution Clinic paid employee premiums for medical, dental, and vision plans. Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic's medical plan. Health Reimbursement Account Life & Long-term Disability Insurance Paid time off & Holiday pay Flexible Spending Account Athletic & Weight Management Club Credits Bilingual pay differential program (3% wage increase if qualified) Job Summary: Assists patient service departments as needed. Greets, instructs, directs, and schedules patients and visitors. Answers phones, makes appointments and takes messages for patients. Serves as liaison between patient and medical support staff. Required Knowledge, Skills, Abilities: High School Diploma or equivalent. Possess a current Oregon State Driver's License and have reliable, independent transportation everyday and a phone, either cell or home Must live close enough to arrive to work within 30 minutes of a phone call. Experience dealing with the public in a fast paced, customer service oriented environment or office setting. Ability to communicate clearly, professionally, and courteously. Ability to read, understand, and follow oral and written instruction. Ability to work in a fast paced environment, while keeping close attention to accuracy. Knowledge of grammar, spelling, and punctuation in order to forward patient information to the medical staff. Must be able to pass the required spelling and typing test. Must be able to work flexible hours and shifts and be available for weekend and holiday rotations. Must be detail-oriented and have the ability to prioritize a variety of tasks. Ability to work independently and as a team participant. Preferred Qualifications: One year work experience in a medical office setting. Knowledge of medical terminology desirable. Previous experience with cash handling, word processing, and using computers. Essential Functions: Travel to patient service sites as requested. Work flexible hours and shifts. Answer telephones promptly and cordially, following the department scripting and protocol. Take messages and relay information to the nursing staff or physician, or make appointments as indicated by the circumstances and medical office policy. Cancel and reschedule appointments as directed by the template detail clerk or team leader. Review future appointments to ensure appropriate utilization of appointment time slots. Greet patients and visitors in a prompt, courteous, and helpful manner. Obtain referrals if needed for coordination of insurance benefits. Check in patients, verify and update necessary information in the medical record. Input pertinent demographics, insurance information, and appointment data into automated appointment system, electronic health record and on patient processing documents as needed. Determine, inform, and collect appropriate visit fees. Validate patient visits, document and certify payments, and balance the cash drawers. Refer patients to the Credit or Business Office for clarification of insurance coverage as needed. Refer to Patient & Provider Relations for resolution of disputes and/or patient concerns as needed. Observe waiting areas and reassure patients awaiting service for lengthy periods of time. Notify licensed medical and/or nursing personnel of patient emergencies, need for assistance, or lengthy waits. Distribute and/or assist patient in completion of forms. Participate in departmental meetings, problem solving groups, and in-service educational opportunities on an on going basis. Other Duties: Serve as mentor to new staff and students as assigned. Perform other duties as requested. Assist in training of new employees. Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect. Must be available 7:30a-6:00p 40 hours/week

Do you have a heart to serve others? Are you seeking a career in a supportive and team-oriented work environment? Join our Patient Service Specialist team! Salem Clinic is a physician-owned multidisciplinary care clinic. In a PSS role, you are a patient's first point of contact on the phone or in person. Lending an empathetic ear for the concerns of others positively impacts the lives of patients and their loved ones which ultimately enriches the lives of our employees. Join us in delivering exceptional healthcare services while fostering a supportive atmosphere where both patients and staff feel valued and cared for. Part-time opening at: Salem Clinic Call Center | 1940 Fairgrounds Road Ne, Salem OR 97301 Benefits offered (budgeted 22.5-40 hrs/wk): 401(k) retirement plan- 10% employer contribution Clinic paid employee premiums for medical, dental, and vision plans. Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic's medical plan. Health Reimbursement Account Life & Long-term Disability Insurance Paid time off & Holiday pay Flexible Spending Account Athletic & Weight Management Club Credits Bilingual pay differential program (3% wage increase if qualified) Job Summary: Screens and schedules patient appointments, creates and routes patient messages. Serves as liaison between patient and medical support staff. Performs related clerical duties. Required Knowledge, Skills, Abilities: Experience dealing with the public in a fast paced, customer service oriented environment or office setting. Ability to communicate clearly, professionally, and courteously. Ability to read, understand, and follow oral and written instruction. Ability to process a large amount of incoming calls. Ability to work in a fast paced environment, while keeping close attention to accuracy. Ability to accurately take messages and schedule appointments. Knowledge of grammar, spelling, and punctuation in order to forward patient information to the medical staff. Must be able to pass the required spelling and typing test. Must be able to work flexible hours and shifts. Must be detail-oriented and have the ability to prioritize a variety of tasks. Must be able to work independently and as a team participant. Essential Functions: Answer telephones promptly and cordially, following the department scripting and protocol. Take messages and relay information to the nursing staff or physician, or make appointments as indicated by the circumstances and medical office policy. Cancel and reschedule appointments as directed by the template detail clerk or team leader. Review future appointments to ensure appropriate utilization of appointment time slots. Confirm and input account and patient demographic information. Participate in departmental meetings, for patient service. Problem solving groups and in-service educational opportunities on an ongoing basis. Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect. M-F, 12:45p-5:15p 22.5 hours/week

Do you have a heart to serve others? Are you seeking a career in a supportive and team-oriented work environment? Join our Patient Service Specialist team! Salem Clinic is a physician-owned multidisciplinary care clinic. In a PSS role, you are a patient's first point of contact on the phone or in person. Lending an empathetic ear for the concerns of others positively impacts the lives of patients and their loved ones which ultimately enriches the lives of our employees. Join us in delivering exceptional healthcare services while fostering a supportive atmosphere where both patients and staff feel valued and cared for. Part-time opening at: Salem Clinic South | 2531 Boone Rd Se, Salem, OR 97306 Job Summary: Greets, instructs, directs, and schedules patients and visitors. Serves as liaison between patient and medical support staff. Creates and routes patient messages. Required Knowledge, Skills, Abilities: Experience dealing with the public in a fast paced, customer service oriented environment or office setting. Ability to communicate clearly, professionally, and courteously. Ability to read, understand, and follow oral and written instruction. Ability to work in a fast paced environment, while keeping close attention to accuracy. Knowledge of grammar, spelling, and punctuation in order to forward patient information to the medical staff. Must be able to pass the required spelling and typing test. Must be able to work flexible hours and shifts and available for weekend rotation and holiday rotation. Must be detail-oriented and have the ability to prioritize a variety of tasks, multitask. Must be able to work independently and as a team participant. Essential Functions: Greet patients and visitors in a prompt, courteous, and helpful manner. Check in patients, verify and update necessary information in the medical record. Input pertinent demographics, insurance information, and appointment data into automated appointment system, electronic health record and on patient processing documents as needed. Determine, inform, and collect appropriate visit fees. Validate patient visits, document and certify payments, and balance the cash drawers. Obtain referrals if needed for coordination of insurance benefits. Refer patients to the Credit or Business Office for clarification of insurance coverage as needed. Refer to Patient & Provider Relations for resolution of disputes and/or patient concerns as needed. Observe waiting areas and reassure patients awaiting service for lengthy periods of time. Notify licensed medical and/or nursing personnel of patient emergencies, need for assistance, or lengthy waits. Distribute and/or assist patient in completion of forms. Answer telephones promptly and courteously, identifying yourself to callers. Participate in departmental meetings, problem solving groups, and in-service educational opportunities on an on going basis. Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect. Every other weekend, 9:30a-5:15p

Do you have a great smile and enjoy helping people? Join our team! Our Patient Service Admitting (receptionists) are an important part of the Salem Clinic family! They are the first person a patient communicates with when arriving for scheduled appointments, urgent care, laboratory or imaging services. The environment is professional and supportive; no two days are the same. Part-time opening at: Salem Clinic Main | 2020 Capitol St Ne, Salem OR 97301 Benefits offered (budgeted 22.5-40 hrs/wk): 401(k) retirement plan- 10% employer contribution Clinic paid employee premiums for medical, dental, and vision plans. Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic's medical plan. Health Reimbursement Account Life & Long-term Disability Insurance Paid time off & Holiday pay Flexible Spending Account Athletic & Weight Management Club Credits Bilingual pay differential program (3% wage increase if qualified) Job Summary: Greets, instructs, directs, and schedules patients and visitors. Serves as liaison between patient and medical support staff. Answers phones, makes appointments and takes messages for patients. Enters lab and radiology orders in EHR and/or LIS and CLSA; sample handling. Performs a variety of procedures and duties associated with Primary Care, Urgent Care, Lab and Radiology. Required Knowledge, Skills, Abilities: High School Diploma or equivalent. Experience dealing with the public in a fast paced, customer service oriented environment or office setting. Ability to perform data entry in Electronic Health Record (Allscripts), Patient Management System (Centricity), Laboratory Information System (LIS) and Radiology PAC's (CLSA). Ability to communicate clearly, professionally, and courteously. Ability to read, understand, and follow oral and written instruction. Ability to work in a fast paced environment, while keeping close attention to accuracy. Knowledge of grammar, spelling, and punctuation in order to forward patient information to the medical staff. Must be able to pass the required spelling and typing test. Must be able to work flexible hours and shifts and available for weekend rotation and holidays. Must be detail-oriented and have the ability to prioritize a variety of tasks, multitask. Ability to work independently and as a team participant. Preferred Qualifications: One year work experience in a fast paced medical office setting. Knowledge of medical terminology desirable. Previous experience with cash handling, word processing and using computers. Detail oriented and organizational skills. CPR certification. Essential Functions: Greet patients and visitors in a prompt, courteous, and helpful manner. Obtain referrals if needed for coordination of insurance benefits. Make appointments for patients per protocol, ability to explain procedure prep in an understandable manner to patients. Check in patients, verify and update necessary information in the medical record. Input pertinent demographics, insurance information, and appointment data into automated appointment system and on patient processing documents as needed. Use of electronic health record system, LIS and CLSA. Refer patients to Credit or Business Office for clarification of insurance coverage as needed. Refer to Patient & Provider Relations for resolution of disputes and/or patient concerns as needed. Observe waiting areas and reassure patients awaiting service for lengthy periods of time. Notify licensed medical and/or nursing personnel of patient emergencies, need for assistance, or lengthy waits. Distribute and/or assist patient in completion of forms. Answer telephones promptly and courteously, identifying yourself to callers. Ability to work with a computer and view screen for long periods. Cover Holidays that fall within days scheduled when Urgent Care is open. Other Duties: Serve as mentor to new staff and students as assigned. Perform other duties as requested. Make policy or procedure recommendations to Team Leader/Supervisor/Director. Participate in departmental meetings, problem solving groups, and in-service educational opportunities on an on-going basis. Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect. Every other weekend Sat & Sun | 9:45-5/5:30 7.25