SURGERY SCHEDULER & PATIENT REGISTER

Description *Who You'll Join: At Santiam Hospital & Clinics, we believe exceptional patient care starts with a supportive and inclusive work environment. We empower every team member by providing access to advanced medical technology and continuous professional development. Join our collaborative culture, where your contributions are valued and your growth is encouraged. Santiam Hospital & Clinics is currently seeking a highly organized and polished Executive Administrative Assistant to act as the right-hand partner to our CEO and COO. You will optimize their time by managing high-volume communication, overseeing complex calendars, and representing the hospital with professionalism to visitors, vendors, and staff. If you thrive in a fast-paced environment and are ready to support top-level leadership through meticulous scheduling, meeting coordination, and administrative support, we encourage you to apply. Take the next step in your healthcare career—apply today and bring your expertise to Santiam Hospital & Clinics, recently honored as 2025's Best Hospital in the Willamette Valley! Position Schedule: Monday – Friday, 8:00 am – 5:00 pm Salary: DOE What You'll Do: Provide administrative support for CEO and COO. Answer calls and respond to emails on behalf of CEO or COO. Communicate and interact professionally, accurately, and positively with Hospital staff, patients, visitors, vendors, and others on behalf of CEO or COO. Coordinate schedule for CEO and COO. Maintain accurate minutes for meetings of the Board of Directors and other bodies as assigned. Coordinate schedule for Hospital conference rooms. Perform other duties assigned by CEO or COO. Qualifications What You'll Need: 5+ years of progressively responsible executive administrative experience. Aptitude in verbal and written communication. Possession of United States proof of citizenship or right to work in the United States. Possession of a driver license or analogous identification. Willingness to participate in Hospital orientation and educational in-service. Benefits for Eligible Positions: Medical, Vision and Dental Insurance PTO and holiday pay Employee Referral Program 401(k) Retirement Life Insurance Long Term Disability Employee Discounts Bilingual Pay Differential for eligible positions Public Service Loan Forgiveness for eligible positions Tuition Assistance for eligible positions Why Santiam Hospital*? At Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patient care is matched by our dedication to employee growth and well-being. As part of our team, you'll have access to cutting-edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork. Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community. With 12 clinics offering 8 specialties, you'll be part of a diverse and dynamic healthcare community. We're proud to have been named the 2025 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center, Medical Facility and Women's Clinic, reflecting our unwavering commitment to providing exceptional care for our patients. Santiam Hospital & Clinics is a drug-free workplace in accordance with the Drug-Free Workplace Act of 1988 and an EEO Affirmative Action Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer.

Description *Who You'll Join: At Santiam Hospital & Clinics, we believe exceptional patient care starts with a supportive and inclusive work environment. We empower every team member by providing access to advanced medical technology and continuous professional development. Join our collaborative culture, where your contributions are valued and your growth is encouraged. We are currently seeking an Information Technology Training Coordinator to develop, deliver, and implement education on Electronic Medical Record (EMR) use. This role provides user guidance and support, leads EMR training, and ensures the use of EMR technology within medical clinics aligns with healthcare best practices and industry standards. What You'll Do: EMR Administration Develop and implement education and process, through which Medical Clinics Department Medical Staff, clinical staff, and administrative staff (collectively, "users") may gain, maintain, and enhance proficiency in EMR use, as well as deepen understanding and application of EMR functionality. During new user onboarding, lead training in EMR operation, including optimal use of EMR workflows. Provide users with guidance in and support for EMR use, and whenever possible, provide such support in real time or, optimally, on-site. Collaborate with users and applicable EMR partner representatives to configure and optimize EMR clinical applications. Design documentation that can facilitate user navigation through and understanding of EMR workflow key components. Ensure that EMR use within Medical Clinics aligns with healthcare best practices, applicable industry standards, and unique requirements that are imposed by EMR partners. Change Management On recurrent basis, observe and review Medical Clinic activity and workflow, and formulate, implement, monitor, and revise plans to optimize such activity and workflow in manner that may result in increased efficiency or revenue, or in reduced waste or expense. Assist Medical Clinics Department Medical Staff and clinical Hospital staff to understand bases for suggested improvements to Department operations and motivate willingness from such persons to accept and act on such suggestions. Collaborate frequently with Medical Clinics Department administrative staff to ensure that suggested and effected refinements to Department processes are carried out as successfully and efficiently as is possible. Perform other duties assigned by Information Technology management. Qualifications What You'll Need: Knowledge of principles that relate to the position, including thorough understanding of effective training methodologies, pertinent educational tools, and Hospital electronic medical record (EMR; presently "Epic") tools and features that can be leveraged to optimize EMR user efficacy and patient experience Exceptional skill in organization and time management, and superior aptitude in verbal and written communication Previous experience in application of approaches designed to prepare and support healthcare staff who are adapting to change in organizational process or technology (collectively, "change management") Optimally, previous training and experience in application of principles that are intended, within healthcare settings, to minimize waste and maximize quality and value (i.e. "lean healthcare") At least 5 years of experience, within a hospital or medical clinic or setting, in an analogous position Optimally, at least 2 years of experience with EMR Possession of United States proof of citizenship or right to work in the United States Possession of a driver license or analogous identification Willingness to participate in Hospital orientation and educational in-service Benefits for Eligible Positions: Medical, Vision and Dental Insurance PTO and holiday pay Employee Referral Program 401(k) Retirement Life Insurance Long Term Disability Employee Discounts Bilingual Pay Differential for eligible positions Public Service Loan Forgiveness for eligible positions Tuition Assistance for eligible positions Why Santiam Hospital*? At Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patient care is matched by our dedication to employee growth and well-being. As part of our team, you'll have access to cutting-edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork. Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community. With 12 clinics offering 8 specialties, you'll be part of a diverse and dynamic healthcare community. We're proud to have been named the 2025 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center, Medical Facility and Women's Clinic, reflecting our unwavering commitment to providing exceptional care for our patients. Santiam Hospital & Clinics is a drug-free workplace in accordance with the Drug-Free Workplace Act of 1988 and an EEO Affirmative Action Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer.

Description Patient Access Representative- Clinic Front Desk At Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patient care is matched by our dedication to employee growth and well-being. As part of our team, you'll have access to cutting-edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork. Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community. With 11 clinics offering 8 specialties, you'll be part of a diverse and dynamic healthcare community. We're proud to have been named the 2025 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center, Medical Facility and Women's Clinic, reflecting our unwavering commitment to providing exceptional care for our patients. Department Description Santiam Hospital and Clinic's is very community centered. We strive to do what is right and treat our patients how we would want our family to be treated. The clinics can be busy and fast paced, but we focus on the wellbeing of staff along with patients. As a clinic receptionist, you will be the face of the clinic, and the first to respond to patient's requests and needs. Responsibilities Greet all patients and guests in a warm and welcoming manner. Check patients in and out of appointments, verify insurance and update patient demographics Consistently collect co-pays, co-insurance, and deductible payments in person and via telephone. Handle all incoming calls screening, transferring, and answering appropriately, timely, and efficiently. Take accurate, detailed and appropriate messages. Schedule patients and maintain clinic schedules. Scan documents into patient charts, and fax documents to other organizations. Maintain an open line of communication and quickly respond to requests from our staff. Protect patients' rights by maintaining the confidentiality of personal, medical and financial information per HIPAA Qualifications Requirements: Medical office experience required with scheduling experience Experience with busy multiple providers/clinics and multi-line phones Excellent customer service skills Excellent computer skills Experience with Electronic Medical Records preferred Knowledge of medical terminology 1 year of customer service experience 1 year of Receptionist experience Professionalism Attention to detail Flexibility Clear Communication Good Computer navigation Impeccable customer service and should have experience dealing with the public. Benefits Medical, Vision and Dental Insurance PTO and holiday pay Employee Referral Program 401(k) Retirement Life Insurance Long Term Disability Employee Discounts Bilingual Pay Differential for eligible positions Public Service Loan Forgiveness for eligible positions Tuition Assistance for eligible positions Santiam Hospital & Clinics is a drug-free workplace in accordance with the Drug-Free Workplace Act of 1988 and an EEO Affirmative Action Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer.

Description *Who You will Join: At Santiam Hospital & Clinics, we believe exceptional patient care starts with a supportive and inclusive work environment. We empower every team member by providing access to advanced medical technology and continuous professional development. Join our collaborative culture, where your contributions are valued and your growth is encouraged. We are currently seeking a motivated and talented Community Development Intern to join our Community Development team. As the Community Development Intern, you will serve as a link between our programs and the populations we serve. You will have the opportunity to build trusting relationships with community members, helping them navigate essential resources like healthcare and disaster services while advocating for their unique needs. You'll gain hands-on experience by collaborating with diverse teams, assisting with outreach events, and managing administrative tasks such as data entry and program communication. This is a great opportunity and site to complete your practicum while learning how to break down barriers for services and drive engagement in community health. You must be a current Public Health student enrolled at Western Oregon University to be eligible. Position Schedule: This position is 24 hours a week, Monday – Friday, anytime between 8:00 am – 5:00 pm. What You'll Do Phone calls, making and returning calls to team and community members. Special projects (organization) Engaging with all levels within Community Development (Community Health Workers, Disaster Case Managers, OHP specialists, and Service Integration). Complete practicum requirements and objectives as discussed. Assist in outreach events if applicable during duration of internship. Data entry of all kinds. Establish trusting relationships with patients and their families while providing support, encouragement, and feedback. Convey the purposes and services of a program to the user population and the impact the program or service would have. Advocate for patients and act as a liaison between the patient/family and community service agencies (I.e., schools, hospitals, support groups, etc.). Help patients in utilizing resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible. Motivate patients to be active, engaged participants in their health. Effectively work with people (staff, clients, doctors, agencies, etc.) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions. Build and maintain positive working relationships with patients, providers, nurse case managers, agency representatives, supervisors, and office staff. Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program; volunteer resources and the practices associated with using volunteers, operations, functions, policies and procedures associated with the department or program area, procedures and resources available to handle new, unusual or different situations. Other duties as assigned during internship, interview, and orientation. Qualifications What You'll Need Must be 18 years or older Must have a high school diploma or GED Must be a U.S. Citizen/National or have a valid Lawful Permanent Resident Alien (not open to non-citizens or Visa holders) Must have proficient computer experience (MS Windows & MS Suite (Word, Excel, PP, Outlook) Ability to type Net 40 wpm Must be able to successfully pass a national criminal background check Must be able to successfully pass Santiam Hospital requirements for urine drug screen Why Santiam Hospital*? At Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patient care is matched by our dedication to employee growth and well-being. As part of our team, you'll have access to cutting-edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork. Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community. With 13 clinics offering 8 specialties, you'll be part of a diverse and dynamic healthcare community. We're proud to have been named the 2025 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center, Medical Facility and Women's Clinic, reflecting our unwavering commitment to providing exceptional care for our patients. Santiam Hospital & Clinics is a drug-free workplace in accordance with the Drug-Free Workplace Act of 1988 and an EEO Affirmative Action Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer.