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On-siteFull timeHealthcare$157000 - $181500 / year

Description Job Summary: In addition to the responsibilities below, this position is also responsible for implementing best practice models; implementing patient care delivery systems and practice standards in one or more locations; investigating and resolving patient/family/member concerns regarding patient care and services; collaborating with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; monitoring resource needs in assigned clinical areas to ensure appropriate assignment and utilization; monitoring the use and maintenance of equipment, supplies and medications; fostering a safe environment for patients and employees; maintaining clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required. Collaborates with Nursing Clinical Practice to ensure assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements. Essential Responsibilities: Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making. Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives. Manages ambulatory operations to support patient care by: driving implementation of action items and supporting compliance with timelines and financial commitments; using and providing feedback on standard reports and identifying needed ad hoc reporting to meet specific client needs related to workflow and performance targets; providing feedback as needed on data collection, reviewing data, and translating reports into short-term operational initiatives; managing human resources activities related to recruitment, creating and ensuring the use of standardized procedures and processes for employee management; designing survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards and developing procedures for preparing audit documentation, information, and reports;and assisting in the development and management of their departments budget, expenditures, and payroll with input from a higher-level leader. Ensures standardized care delivery by: developing strategic partnerships with physicians and subject matter experts and managing complex work streams and implementing strategic initiatives with significant program impact; using data and analysis to ensure strategic alignment while developing and implementing plans; proactively monitoring and managing daily operational activities involving patient care management; managing resources in clinical areas to ensure appropriate assignment and utilization; managing multidisciplinary ambulatory team(s); implementing emergency preparedness programs and ensuring the teams emergency preparedness and recovery plans are current and that staff are trained and know what is expected during and after an emergency; and leading project teams, initiatives and monitoring implementation and delivery on objectives. Manages improvements to patient-centered operations and technology processes by: defining issues and overseeing the development of goals and priorities for strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; applying a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic department initiatives. Qualifications Knowledge, Skills and Abilities: (Core) Ambiguity/Uncertainty Management Attention to Detail Business Knowledge Communication Constructive Feedback Critical Thinking Cross-Group Collaboration Decision Making Dependability Diversity, Equity, and Inclusion Support Drives Results Facilitation Skills Health Care Industry Influencing Others Integrity Leadership Learning Agility Organizational Savvy Problem Solving Short- and Long-term Learning & Recall Strategic Thinking Team Building Teamwork Topic-Specific Communication Knowledge, Skills and Abilities: (Functional) Emergency Preparedness Evidence-Based Medicine Principles Licensure Principles Nursing Principles Patient Safety Change Management Confidentiality Conflict Resolution Human Resources Systems Legal And Regulatory Requirements Microsoft Office Outcome Driven Innovation Stakeholder Management Training Minimum Qualifications: Bachelors degree in Nursing (BSN) AND minimum three (3) years of experience in business operations, clinical health care, or a directly related field. Minimum two (2) years of experience in a leadership role with or without direct reports. Minimum two (2) years of customer or member/patient service experience. This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire. Registered Nurse License (Washington) within 6 months of hire OR Compact License: Registered Nurse within 6 months of hire Registered Nurse License (Oregon) within 6 months of hire Basic Life Support required at hire Preferred Qualifications: Master's degree in Nursing (MSN) OR Master's degree in a business, nursing, health care, or directly related field and Bachelor's degree in Nursing (BSN). Two (2) years of project/program management and/or implementation-related experience.

Posted 16 days ago

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On-siteFull timeHealthcare37.77 To 49.88 (USD) Hourly

Do you enjoy caring for others and building relationships with patients, providers and peers? Join our team! Our advice nurses are a valued part of the Salem Clinic family! Our RN Advice nurses manage symptomatic patient messages, providing advice for home remedies, symptoms to watch out for, and when to come see a doctor. They also perform patient teaching, triage walk-ins, and respond to codes. Full-time opening as an Advice Nurse at: Salem Clinic Main | 2020 Capitol St Ne, Salem OR 97301 Benefits offered for employees (budgeted 22.5-40 hrs/wk): 401(k) retirement plan- 10% employer contribution Clinic paid employee premiums for medical, dental, and vision plans. Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic's medical plan. Health Reimbursement Account Life & Long-term Disability Insurance Paid time off & Holiday pay Flexible Spending Account Athletic & Weight Management Club Credits Bilingual pay differential program (3% wage increase if qualified) Job Summary: Provides professional nursing care for clinic patients following established standards and practices. Required Knowledge, Skills, Abilities: Possession of a current, unencumbered Oregon State Registered Nursing License. Graduate of an accredited school of nursing. Knowledge of principles/skills needed to provide nursing assessment, intervention, and treatment. Knowledge of examination, diagnostic, and treatment room procedures. Knowledge of medication indications for use and their effects on patients. Knowledge of patient education principles to assist patients in caring for themselves. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in administering a variety of treatments and medications as directed. Skill in using various types of equipment for examination and treatment procedures. Skill in taking vital signs. Skill in updating and maintaining patient records. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to recognize problems and recommend solutions. Ability to problem-solve and make sound judgments. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt, and apply guidelines and procedures. Ability to communicate clearly. Ability to read, understand, and respond to detailed oral and written instructions. Ability to be flexible and adaptable to changing assignments and work pace. Ability to utilize computer programs expected for patient care (Epic, SC Fox, etc.) and access patient information from the internet, and the ability to type at least 30 wpm. Preferred Qualifications: Prior experience working in an ambulatory care setting. Proficient I.V. skills. Current CPR certification. Essential Functions: Respond to and refer incoming telephone calls. Instruct patient and family regarding medication and treatment instructions. Utilize triage protocols within Epic as appropriate. Provide education to patients regarding management of chronic disease, gestational diabetes, as well as instruction on the use of a glucometer and self-injection techniques. Administer prescribed medications and treatment in accordance with nursing standards. This includes IV insertion and infusion of fluids as requested by the provider. Assess, record, and report to the physician information relating to the patient's condition and reaction to drugs and treatments. Schedule same day appointments as appropriate and ensure preferences are given to patients with emergent needs. Review lab and other test results of providers that are out of the office. Alert the on call provider regarding abnormal test results as directed in the protocol "Lab Review by Licensed Staff for Provider on Vacation". Provide wound care as requested, including Unna boot application and changes. Oversee appointment booking and ensure preferences are given to patients with emergent needs. Maintain timely flow of patients throughout the day. Arrange for patient testing and admissions. Complete OB intake nurse visits. Respond to overhead pages for triage. Provide patient assessment and referral to primary care, Urgent Care or the ED as appropriate. Maintain patient confidentiality. Adhere to safe principles of lifting, patient transfer and ergonomics. Serve as a clinical resource to medical assistants and licensed practical nurses. Other Duties: Perform related work as required. Function as back-up supervisor in absence of full-time nursing team leader if requested. Attend required meetings and participate in committees as requested. Assist in departmental chores and non-patient care assignments. Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect. M, Tu, Th & F, 7:30a-6:00p 40 hours/week

Posted 16 days ago

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Clinical Certified Medical Assistant/LPN Urgent Care

Salem Clinic

South Urgent Care, Salem, OR; Urgent Care Main Clinic, Salem, OR

On-siteFull timeAdministration21.65 To 35.47 (USD) Hourly

Do you enjoy caring for others and building relationships with patients, providers and peers? Join our team! Our medical assistants are an important part of the Salem Clinic family! Our medical assistants welcome patients, record vital signs, assist in procedures, and perform outreach for health maintenance needs. The work environment is professional and supportive, while also fun! Salem Clinic provides a great environment to start, grow or wind down your healthcare career. Full time opening at: Salem Clinic Main | 2020 Capitol St Ne, Salem OR 97301 & Salem Clinic South | 2531 Boone Rd SE, Salem OR 97306 Benefits offered (budgeted 22.5-40 hrs/wk): 401(k) retirement plan- 10% employer contribution Clinic paid employee premiums for medical, dental, and vision plans. Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic's medical plan. Health Reimbursement Account Life & Long-term Disability Insurance Paid time off & Holiday pay Flexible Spending Account Athletic & Weight Management Club Credits Bilingual pay differential program (3% wage increase if qualified) Job Summary: Assists in providing professional health care for clinic patients, following established standards and practices. Required Knowledge, Skills, Abilities: Graduate of an accredited school of nursing with possession of a current, unencumbered Oregon State Licensed Practical Nurse License or graduate of a Medical Assistant program with a nationally recognized certification such as AAMA, NCCT, or AMT. Current CPR certification. Knowledge of medical practice and care to assist in providing patient care. Knowledge of examination, diagnostic, and treatment room procedures. Knowledge of medical terminology. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in assisting in a variety of treatments and medications as directed. Skill in taking vital signs. Skill in medical record documentation and recording test results. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt, and apply guidelines and procedures. Ability to communicate clearly. Ability to read, understand, and respond to detailed oral and written instructions. Ask clarifying questions as necessary. Ability to be flexible and adaptable to changing assignments and work pace. Ability to recognize problems and share ideas for solutions. Good judgment and decision making skills. Ability to utilize computer programs expected for patient care and the ability to type at least 30 wpm. Essential Functions: Perform general rooming duties during patient visits. Administer prescribed medications and treatment in accordance with Salem Clinic standards. Assist with the preparation of equipment and aid medical provider during treatments, examination, and testing of patients. Observe, record, and report to the physician information relating to the patient's condition and reaction to drugs and treatments. Maintain timely flow of patients throughout the day. Greet patients and prepare them for physical examination. Instruct patients in the collection of samples and tests. Arrange for patient testing and admissions. Respond to and refer incoming telephone calls. Instruct patient and family regarding medication and treatment instructions. Record tests and examination results. Have a thorough understanding of the nursing department workflows related to the Quality Metrics that the clinic is responsible for reporting on. Provide education/information to patients regarding required testing to be done (e.g. Fit Kit testing). Prepare exam rooms and treatment rooms with necessary supplies and equipment. Maintain patient confidentiality. Serve as a clinical resource person for medical assistants. Adhere to safe principles of lifting, patient transfer, and ergonomics. Other Duties: Perform other duties as assigned. Assist in departmental duties and non patient care assignments Attend required meetings and participate in committees as requested. May act as a preceptor for orientation of new staff/students. May order and maintain clinical and office supplies and equipment. Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect. Variable days/hours 35 hours per/week

Posted 16 days ago

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On-siteHealthcare$55.25-$70.43 per hour

General Position Summary: Conduct and review mental health assessments and necessary follow up services. Review Assessments and Treatment Plans conducted by QMHP’s at minimum annually or designate this task to qualified staff. Consult with clinic team as needed. Provide diagnostic evaluations as needed, Medication prescribing and follow-up. Work with OPMH clinic team and Behavioral Health Residential team to provide care coordination to clients. Position Details: Status: Full Time and Part Time available Location: Salem Clinic and/or Eugene Clinic Shift Options: Monday - Friday 8 or 10 hours (depending on availability and home needs) Hourly Wage Scale: $55.25 to $70.43 Skill & Effort: Licensed Psychiatric Mental Health Nurse Practitioner (PMHNP) or Physician Assistant (PA) in the State of Oregon Training, experience, and demonstrated competence in: Conducting mental health assessments Providing psychiatric medication management Prescriptive authority in the State of Oregon Active DEA license (Oregon) or ability to obtain prior to start date Authorization to practice as an advanced practice clinician in an outpatient mental health setting in Oregon Ability to provide and maintain: Current professional licensure Required insurance documentation (as applicable) Willingness to undergo license verification with the appropriate State of Oregon licensing boards Knowledge of and ability to comply with: HIPAA OSHA Applicable federal and state healthcare regulations Ability to: Work independently and as part of a multidisciplinary clinical team Communicate effectively in verbal and written form with patients, families, and healthcare professionals Basic proficiency with: Electronic medical records (EMR) Computer-based clinical documentation systems Shangri-La is willing to consider newly graduated practitioners who meet the minimum licensure and authorization requirements outlined above. Teamwork: Daily implementation of Shangri-La’s mission, vision and values. Take pride in creating quality interactions, hard work, dedication and optimism. Ability to work with multifaceted, diverse teams. Benefits (for Full Time positions): Paid Training Provided, including Oregon Intervention System (OIS), CPR and First Aid, Medication Administration, and more! 91% Employer Paid Medical Insurance (EE ONLY) Get paid early with Dayforce Wallet $10K Life Insurance Plan 8 Paid Holidays - holidays worked paid at premium Paid Sick and Personal Time Off Gym or other wellness reimbursement Employee referral reward program Employee paid flex spending and supplemental insurance offerings 401K after eligibility requirements are met Overtime usually available Shangri-La is committed to the full inclusion of all qualified individuals. Applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Shangri-La will ensure that individuals with disabilities are not discriminated against and are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, please contact Michael Meduri, Talent Engagement Coordinator, at 503-581-1732, x316 or michael.meduri@shangrila-or.org. As part of this commitment, Shangri-La does not tolerate racism, homophobia, sexism, or transphobia. Shangri-La does not discriminate based on someone's identity, marital status, national origin, age, disability, or any other protected class. All Orientations. All Abilities. All Cultures. All Sexes. All People of All Color. All Religions.

Posted 17 days ago

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On-siteFull timeHealthcare$20.14-$24.50 per hour

Position information: We are seeking a compassionate and dedicated Direct Support Professional (DSP) to join our team at Shangri La. As a DSP, you will provide direct care and support to individuals with developmental disabilities in a group home setting. DSP's interact directly with clients, and this position is an attractive option for people who are interested in healthcare as a career. Position Details: Status: Full Time and On Call/Relief available Location: Multiple locations - many options for placement Shift Options: 8 or 10 hours (depending on availability and home needs) Starting wage: $20.14 an hour (Night shifts additional $.75 an hour) Wage Scale: $20.14 - $24.50 What You'll Do: Enrich and support the lives of our residents while maintaining a safe and healthy home environment Provide compassionate care with respect and dignity while encouraging independence and self-care Assist with with activities of daily living, including bathing, dressing, grooming, toileting, and eating Meal and snack preparation Light household duties Provide mobility and transfer assistance Administer medications Accompany clients to community outings and activities (fun day trips!) Requirements: High school diploma or equivalent Strong communication and interpersonal skills Ability to work independently and as part of a team Must pass a background check Have a valid driver's license (for Day or Swing shifts) and clean driving record Benefits (for Full Time positions): Paid Training Provided, including Oregon Intervention System (OIS), CPR and First Aid, Medication Administration, and more! 91% Employer Paid Medical Insurance (EE ONLY) Get paid early with Dayforce Wallet $10K Life Insurance Plan 8 Paid Holidays - holidays worked paid at premium Paid Sick and Personal Time Off Gym or other wellness reimbursement Employee referral reward program Employee paid flex spending and supplemental insurance offerings 401K after eligibility requirements are met Overtime usually available Shangri-La is committed to the full inclusion of all qualified individuals. Applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Shangri-La will ensure that individuals with disabilities are not discriminated against and are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, please contact Michael Meduri, Talent Engagement Coordinator, at 503-581-1732, x316 or michael.meduri@shangrila-or.org. As part of this commitment, Shangri-La does not tolerate racism, homophobia, sexism, or transphobia. Shangri-La does not discriminate based on someone's identity, marital status, national origin, age, disability, or any other protected class. All Orientations. All Abilities. All Cultures. All Sexes. All People of All Color. All Religions.

Posted 18 days ago

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On-siteFull timeHealthcare$20.14-$24.50 per hour

Position info: The Behavioral Health Support Specialists is responsible for delivery of services to individuals residing in a Residential Treatment Home following a personalized service plan. It is the responsibility of the BHSS to provide direct supportive services to residents of the home, who experience severe and persistent mental illness. Experience in this position qualifies as experience for QMHA R New Program opening in Salem! Status: Full Time and On Call relief available. Location: Salem Shifts: Wednesday: 11:00 AM – 9:00 PM; Thursday – Saturday: 8:00 AM – 6:00 PM Sunday – Tuesday: 11:00 AM – 9:00 PM; Thursday: 11:00 AM – 9:00 PM Friday – Monday: 1:00 PM – 11:00 PM Tuesday 12:00 PM to 10:00 PM Thursday - Saturday 9:00 PM to 7:00 AM Starting wage: $20.14 an hour (Night shifts additional $.75 an hour) Wage Scale: $20.14 - $24.50 Reports to: Housing Manager Requirements: ' High school graduate or equivalent. ' Current Oregon Driver's License and acceptable driving record ' Ability to pass background check screening ' Minimum of one (1) year education and/or experience in mental illness, emotional/behavioral difficulties or other related conditions.

Posted 18 days ago

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Full timeFinanceGenerous salary (DOE)

Growing, well established, and dynamic, Salem, Oregon CPA firm has a great opportunity for a career minded staff accountant looking for future growth. The applicant should be a team player, possess confidence, strong communication and interpersonal skills and be willing and able to work directly with clients. You should have a strong background in tax and accounting, two years of recent public accounting experience. We offer a culture that understands work/life balance and a place where people enjoy coming to work! We also offer a generous salary, DOE and benefits package including a 5% matching 401k plan, annual bonus and flexible paid time off. If you are interested in an exciting career and joining our team, please send your resume, including salary requirements.

Posted 19 days ago

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On-siteFull timeOperations

Description This is a full-time position working Tuesday-Saturday from 8:00am to 4:30pm. The primary purpose of this position is to clean areas of Capital Manor physical plant in accordance with current federal, state and local standards, guidelines and regulations governing the facility and as may be directed by the Executive Director or the Director of Facility Services or authorized representative to assure that the facility is maintained in a safe, sanitary and comfortable manner. *PRINCIPLE DUTIES: Essential Job Duties: Support the mission, philosophy, policies and procedures of CM in all responsibilities, actions and communications. Work at all times within and under the scope or standards defined and required by any licensure or certification for this position, as well as Capital Manor specific training, policies and procedures for this position. Assume the authority, responsibility and accountability necessary for successfully performing the duties of Maintenance Custodian. Clean Capital Manor including stairwells, halls, offices, shops, lobby, auditorium, etc. Sweep, mop, wax and buff floors in different areas of the facility. Assist in maintaining the facility in good repair and keeping it free of hazards. Assure all light bulbs are replaced on resident floors and in resident apartments when necessary/requested. Dispose of garbage daily. Sweep loading dock and make sure recyclables are kept in proper containers. Basic telephone and television troubleshooting. Other Duties:* Assist the maintenance crew as directed. Complete necessary forms, reports, etc. to assist in the control of equipment and supplies. Inform supervisor of needed equipment and supplies as necessary or as may be required. Floor care, including carpet shampooing, tile floor care and maintenance procedures for both. Display organizational skills and complete work in a timely manner. Maintain work and storage rooms/utility and janitorial closets in neat and clean condition. Follow all established safety and fire procedures and precautions. Attend and participate in continuing education programs, in-service meetings and other meetings as required/directed. Work beyond normal working hours, on weekends and holidays, and in other positions/shifts when required/directed. Work harmoniously with all personnel, professional and non-professional, in all departments of CM. Work independently, displaying flexibility, personal integrity, patience, enthusiasm and a cheerful disposition. Deal tactfully with residents, family members, personnel, and all visitors at CM. Preserve the residents' dignity and self-respect at all times. Assure that residents' personal and property rights are observed at all times. Maintain confidentiality of all resident information. Assist in creating and maintaining an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout Capital Manor. Abides by the standards and procedures of the Capital Manor Compliance and Ethics program Qualifications Ability to understand and follow instructions in English and communicate effectively. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Valid driver's license Demonstrate competent verbal and written communication skills.

Posted 19 days ago

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Full timeFinanceGenerous salary (DOE)

We are a growing well established dynamic Salem, OR CPA firm with a diverse client base that has a great opportunity for a career minded Certified Public Accountant with future partnership potential to join our team! We offer a culture that understands work/life balance and a place where people enjoy coming to work! Responsibilities: Prepare complex individual, corporate, partnership and other tax returns Assist clients with tax and accounting questions Communicate with clients providing tax planning and tax savings strategies Prepare and examine accounting records, financial statements, taxes, and other financial reports. Preparation of Financial statements Qualifications: A minimum of 3 years’ experience in preparing tax returns for individuals and businesses Fundamental knowledge of GAAP Team player Strong communication and interpersonal skills Willing and able to work directly with clients Experience with QuickBooks and Lacerte tax software a plus Detail and deadline-oriented Strong analytical and problem solving skills Compensation: Generous salary (DOE) 100% paid health and dental (Providence Gold plan) 5% matching 401(k) plan (immediate vesting when eligible) Annual bonus Commission Program Flexible paid time off starting at 4 weeks PTO Paid holidays Paid continuing education and license fees Annual employee parties and team building events

Posted 19 days ago

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On-sitePart timeCustomer Support19.17 To 25.33 (USD) Hourly

Do you have a heart to serve others? Are you seeking a career in a supportive and team-oriented work environment? Join our Patient Service Specialist team! Salem Clinic is a physician-owned multidisciplinary care clinic. In a PSS role, you are a patient's first point of contact on the phone or in person. Lending an empathetic ear for the concerns of others positively impacts the lives of patients and their loved ones which ultimately enriches the lives of our employees. Join us in delivering exceptional healthcare services while fostering a supportive atmosphere where both patients and staff feel valued and cared for. Part-time opening at: Salem Clinic Call Center | 1940 Fairgrounds Road Ne, Salem OR 97301 Benefits offered (budgeted 22.5-40 hrs/wk): 401(k) retirement plan- 10% employer contribution Clinic paid employee premiums for medical, dental, and vision plans. Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic's medical plan. Health Reimbursement Account Life & Long-term Disability Insurance Paid time off & Holiday pay Flexible Spending Account Athletic & Weight Management Club Credits Bilingual pay differential program (3% wage increase if qualified) Job Summary: Screens and schedules patient appointments, creates and routes patient messages. Serves as liaison between patient and medical support staff. Performs related clerical duties. Required Knowledge, Skills, Abilities: Experience dealing with the public in a fast paced, customer service oriented environment or office setting. Ability to communicate clearly, professionally, and courteously. Ability to read, understand, and follow oral and written instruction. Ability to process a large amount of incoming calls. Ability to work in a fast paced environment, while keeping close attention to accuracy. Ability to accurately take messages and schedule appointments. Knowledge of grammar, spelling, and punctuation in order to forward patient information to the medical staff. Must be able to pass the required spelling and typing test. Must be able to work flexible hours and shifts. Must be detail-oriented and have the ability to prioritize a variety of tasks. Must be able to work independently and as a team participant. Essential Functions: Answer telephones promptly and cordially, following the department scripting and protocol. Take messages and relay information to the nursing staff or physician, or make appointments as indicated by the circumstances and medical office policy. Cancel and reschedule appointments as directed by the template detail clerk or team leader. Review future appointments to ensure appropriate utilization of appointment time slots. Confirm and input account and patient demographic information. Participate in departmental meetings, for patient service. Problem solving groups and in-service educational opportunities on an ongoing basis. Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect. M-F, 12:45p-5:15p 22.5 hours/week

Posted 19 days ago

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